Get in Touch With Us
If you have a question about our content, a correction to suggest, or an idea you'd like to share, this page tells you how to reach us and what to expect once you do. We cover sweepstakes and social casinos for US players, and we take the accuracy of that coverage seriously — reader input genuinely helps us keep it that way.
How to Reach the Editorial Team
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
When you get in touch, a little context upfront helps us respond faster. A brief line about what your message concerns — a question about a specific platform, a factual correction, a business enquiry — means we can route it to the right person without going back and forth first.
What You Can Contact Us About
We welcome messages on any of the following:
- Content questions — Something on the site that needs clarification, or a question about how sweepstakes casinos work, the dual-currency model, redemption processes, or state-by-state availability.
- Corrections and accuracy — If you believe something we've published is out of date, factually incorrect, or no longer reflects an operator's current terms, please flag it. We treat accuracy as a standing obligation, not a one-time check.
- Suggestions and coverage requests — Think a platform deserves a closer look, or want to see a topic covered that we haven't addressed yet? We consider all suggestions when planning new content.
- Partnership and commercial enquiries — If you represent an operator or brand and would like to discuss how we work with partners, introduce yourself and explain what you have in mind. Note that commercial relationships do not determine how platforms are ranked or reviewed on this site.
- Responsible play concerns — If you or someone you know is finding it hard to manage time or spending on social casino platforms, mention this in your message and we will include relevant support resources in our reply.
- Technical issues — Broken links, pages that won't load, or anything else on the site that doesn't seem to be working as expected.
What Happens After You Write to Us
Your message goes directly to the editorial team — there's no automated triage, and no canned first reply. A team member reads it and responds personally.
Our usual turnaround is two working days. During periods when volume is higher than normal it may take slightly longer, but we will always follow up. If your message concerns a time-sensitive matter, say so in the subject line and we'll prioritise accordingly.
A Note on How This Site Works
Social Casino is an independent comparison site covering sweepstakes and social casino platforms available to US players. Our reviews and rankings reflect editorial research and assessment; they are not paid placements. Where commercial relationships exist with operators listed on this site, those relationships do not determine ranking position or the content of any review.
If you've spotted something in our coverage that contradicts that, or that reads as though a platform has been assessed less than honestly, we want to know. Holding ourselves to that standard only works if readers are willing to call it out when something looks wrong.
For a broader look at the platforms we cover and how we assess them, you're welcome to explore the rest of the site.
Before You Write — Quick Answers
Some questions come up often enough that we've addressed them directly in our content. If your question falls into one of the categories below, the relevant page may already have what you need:
- How sweepstakes coins and gold coins work — our platform reviews explain the dual-currency model and what redemption involves.
- Whether a specific platform is available in your state — availability varies by state and operators update their eligibility lists; check the platform's own terms alongside our review.
- Age requirements — most platforms require users to be at least 18; some set the minimum at 21. Each review notes the requirement where it has been confirmed.
- Whether purchases are required — legitimate sweepstakes casinos offer a no-purchase-necessary method of entry. Our reviews note where this applies.
If the answer still isn't there, write to us at [email protected] and we'll help where we can.