Organization:
About Us
Fair Food is dedicated to bringing local food to the marketplace and promoting a humane, sustainable agriculture system for the Philadelphia region.
The Fair Food Farmstand carries a variety of fresh produce, meats, poultry, dairy, eggs, cheese and value-added products from organic and sustainable farms within a 150-mile radius of Philadelphia. We emphasize local and seasonal foods and products from small-scale producers. Open seven days a week and assisted by volunteers, the goals of the Farmstand are to educate consumers about the benefits of buying local, to provide the region with a point of access to sustainably-raised food, and to support farmers by providing a market for local products.
The Positions
Fair Food is seeking a part-time Retail Associates to assist in the daily operation of the Fair Food Farmstand, located at the Reading Terminal Market in Center City Philadelphia. Actively engaging customers and providing excellent customer service are key aspects of this retail position.
Responsibilities
Operations
- Work a variety of shifts at the Farmstand weekly, including opening, closing and mid-day shifts, with reliability and punctuality
- Operate registers and responsibly handle a variety of payment methods, including cash, credit/debit, gift cards and coupons
- Handle all Farmstand products, including receiving, stocking and displaying, organizing, and inventorying of produce, meat, dairy, value-added products, retail and paper goods, cutting and slicing of cheese and meats, and tracking waste/spoilage
- Maintain organization and cleanliness of the Farmstand retail space and walk-in refrigerator
- Direct volunteers and assist with questions and procedures during all shifts
- Document needs for maintenance, repairs, and issues that need attention or correction, and communicate these to Farmstand Operations Manager and Product Manager
- Attend and participate in staff meetings as scheduled, check Fair Food email regularly
Customer Service
- Act as an ambassador of Fair Food and communicate Fair Food’s mission
- Drive Farmstand sales by actively engaging and interacting with all Farmstand visitors and customers, including phone and email inquiries
- Demonstrate highest levels of customer service in our fast-paced workplace environment at all times.
Programmatic
- Maintain visual merchandising displays that promote clarity of Fair Food’s mission
- Communicate with customers about Fair Food’s other programs, events, and initiatives
- Work with other staff to support Fair Food’s programs and activities including: consumer education, membership, events and producer relationships
- Administer Double Dollars and Philly Food Bucks programs through efficient, sensitive and discreet customer interaction
- Support and participate in off-site and off-hours events, as needed
Qualifications
- Retail sales and/or customer service experience required; food handling experience beneficial
- Weekend and holiday availability required
- Ability to meet physical demands of the job, including standing for long periods of time, bending and lifting up to 50 pounds
- Interest in and commitment to Fair Food’s mission
- Ability to work efficiently in a fast-paced work environment while delivering a positive and pleasant customer experience
- Ability and willingness to engage and interact with a diversity of colleagues, farmers, and customers
- Flexibility in shift coverage to meet changing needs of business
- ServSafe Certification beneficial
Relationships
Reports directly to Farmstand Operations Manager
How to Apply
Please send resume, cover letter, and 3 professional references to [email protected].